Shipping Policy

At Coat Wale, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.

📦 Order Processing Time

• Orders are processed within 1–3 business days after payment confirmation.
• Customized or made-to-measure products may take 5–10 business days to process.
• Orders are not processed on Sundays or public holidays.

🚚 Shipping Time

• Standard delivery within India: 3–7 business days
• Remote or rural areas may take 5–10 business days
• Delivery timelines may vary during peak seasons or sales

💰 Shipping Charges

• Shipping charges are calculated at checkout based on location and order value
• We may offer free shipping on selected products or promotional offers

📍 Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email
• You can track your order using the provided tracking link

⚠️ Delivery Delays

• Delays may occur due to:
  • Weather conditions
  • Courier partner issues
  • High order volumes

Coat Wale is not responsible for delays caused by third-party logistics partners.

❗ Incorrect Address

• Please ensure your shipping details are accurate
• We are not responsible for delivery issues due to incorrect or incomplete addresses

📦 Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours of delivery with photos
• In case of lost shipments, we will coordinate with the courier partner to resolve the issue

🌍 International Shipping

• Currently, we [do/do not] offer international shipping
  (Update this section based on your service)